Shipping & Delivery
*Important holiday information*
Order on time to avoid delays.
Orders before Dec 20 will be processed on time.
Our office will be closed from 25 December - 2 January.
Our webshop will be open 24 hours a day, 7 days a week.
Happy Holidays and Happy New Year!
We are based in Palma de Mallorca, Spain and ship orders from our warehouse in Barcelona! After confirming your order, it will be promptly forwarded to our shipping team for processing. Once your order is shipped, you will receive an email containing a tracking number.
Shipping Rates
We ship with UPS & FEDEX to ensure the best delivery times and costs. The current processing time for orders is 2-3 business days. As for standard shipping delivery and fees, the estimated times are as follows:
EUROPEAN UNION (2-3 business days):
**Limited Time: Free Shipping on orders over €30**
Shipping up to 2 kg costs 10 euros.
From 2 kg to 5 kg costs 15 euros.
From 6 kg to 10 kg costs 24 euros.
From 11 kg to 20 kg costs 39 euros.
From 21 kg to 30 kg costs 54 euros.
From 31 kg to 40 kg costs 69 euros.
From 41 kg to 50 kg costs 84 euros.
From 51 kg to 60 kg costs 99 euros.
From 61 kg to 70 kg costs 114 euros.
From 71 kg to 80 kg costs 129 euros.
From 81 kg to 90 kg costs 144 euros.
From 91 kg to 100 kg costs 159 euros.
UNITED KINGDOM (2-3 business days):
**Limited Time: Free Shipping on orders over €30**
From 2 kg to 5 kg costs 15 euros.
From 6 kg to 10 kg costs 24 euros.
From 11 kg to 20 kg costs 39 euros.
From 21 kg to 30 kg costs 54 euros.
From 31 kg to 40 kg costs 69 euros.
From 41 kg to 50 kg costs 84 euros.
From 51 kg to 60 kg costs 99 euros.
From 61 kg to 70 kg costs 114 euros.
From 71 kg to 80 kg costs 129 euros.
From 81 kg to 90 kg costs 144 euros.
From 91 kg to 100 kg costs 159 euros.
USA/CANADA/MALTA (3-5 business days):
From 2 to 5 kg costs 29 euros.
From 6 to 10 kg costs 39 euros.
Each additional kg over 10 kg is +3 euros each kg.
WORLDWIDE (4-6 business day):
Each additional kg +5 euros.
For orders over 100 kg and wholesale inquiries, please send us an email to: info@mallorcapearlcandles.com
How do I track my order?
To track your order, simply wait for an email notification from us after your order has been shipped. It will contain a tracking number that you can use to monitor the status of your delivery. Please allow up to 48 hours for the tracking information to become available.
If you do not receive your tracking details after 3 days of receiving the shipping confirmation email, please reach out to us through our Contact form. Kindly provide your name and order number, and we will assist you in resolving the issue.